If you are experiencing problems saving an order in Visma Business, even though the VAT code is filled in, it may be because there is another order causing the conflict. Follow these steps to solve the problem.
Instructions for use
Option 1:
- Identify the order that creates the conflict.
- In the same window, locate the relevant order that is behind in the order series (for example, order number 75623).
2. delete the order.
- Select the order and press Delete.
3. go back to the order you tried to save.
It will remain and can now be saved without problems.
Option 2: Delete the current order
1. If step 1 does not solve the problem, press Trash to delete the current order.
- Please note that this will permanently remove the order.
2. recreate the order and make sure that all fields, including the VAT code, are filled in correctly.
Frequently asked questions (FAQ)
Q: What causes the problem with the VAT code?
A: The problem often occurs when there is a conflict between two orders in the system, for example an unsaved or partially created order.
Question: Can I recover an order deleted when I pressed the trash button?
Answer: No, when an order is deleted using the trash can, it is permanently deleted and must be re-created.
Question: How do I avoid similar problems in the future?
Answer: Please make sure that all fields in the order are filled in correctly before saving. Avoid having several unsaved orders open at the same time.